Introduction
Aq33 is a trusted online gaming and betting platform in Bangladesh. These Terms and Conditions form a legal agreement between aq33 and its users. By accessing or using the aq33 website, you agree to be bound by all the terms outlined below.
Aq33 reserves the right to update these Terms and Conditions at any time. Continued use of aq33 after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly.
Account Registration & Management
To complete registration at aq33, you must provide accurate and up-to-date information. Opening an account with false details is a violation of these Terms and Conditions and may result in account termination.
- Each individual may only create one account.
- The name, address, and mobile number provided during registration must be accurate.
- Accounts may only be used by the registered individual; sharing or transferring your account to another person is prohibited.
- Keeping your password secure is solely your responsibility.
- If suspicious activity is detected, aq33 may temporarily suspend an account pending investigation.
KYC Verification
Aq33 follows international anti-money laundering (AML) policies. KYC (Know Your Customer) verification may be required for withdrawals or large transactions. You may be asked to provide a copy of your national ID or passport.
Deposit & Withdrawal Policy
Aq33 supports a variety of payment methods for deposits and withdrawals. All financial transactions are processed through secure channels.
| Payment Methods | Minimum Deposit | Withdrawal Processing Time | Status |
|---|---|---|---|
| bKash | BDT 500 | 5–12 hours | Active |
| Nagad | BDT 500 | 5–12 hours | Active |
| Rocket | BDT 500 | 5–24 hours | Active |
| USDT (TRC20) | $10 | 1–6 hours | Crypto |
- Withdrawals can only be made using the same payment method used for the deposit.
- KYC verification must be completed before a withdrawal can be processed.
- Aq33 may request additional verification for unusual or suspicious transactions.
- If fraudulent activity is confirmed, withdrawals may be permanently cancelled.
Bonus & Promotion Terms
All bonus offers at aq33 are subject to specific terms. We recommend reading the relevant conditions carefully before claiming any bonus.
- Welcome Bonus: Applicable on the first deposit; wagering multiplier as specified on the promotions page.
- Reload Bonus: applicable on selected days or events.
- Cashback: Awarded weekly or monthly based on net losses.
- Referral Bonus: refer a friend and both parties receive a reward.
- Attempting to claim bonuses using multiple accounts or a VPN will result in the bonuses being voided.
Gaming Rules
All game outcomes at aq33 are determined entirely by Random Number Generator (RNG) technology. If a technical issue occurs during a game, the result of that round may be voided and the wager refunded.
- Slots: each spin is independent and is not influenced by previous results.
- Live Casino: if disconnection occurs during a live dealer game, the outcome will be determined based on the last confirmed bet.
- Sports Betting: if a match is abandoned or postponed, bets will be refunded unless stated otherwise.
- Game Malfunction: In the event of a verified technical error, all related payments will be considered void.
Prohibited Activities & Account Termination
Aq33 is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited and may result in permanent account termination:
- Creating multiple accounts or using another person's account.
- Playing games using bots, scripts, or automated software.
- Exploiting system vulnerabilities to gain an unfair advantage.
- Using the platform for money laundering or any illegal financial activity.
- Harassing or attempting to harm other users.
- Attempting unauthorized access to aq33's systems or network.
Responsible Gaming
Aq33 believes gaming should be a form of entertainment, not a source of addiction or financial hardship. We encourage all members to play responsibly.
Aq33 lets you set your own gaming limits — including daily deposit limits, loss limits, and a self-exclusion option. For more details, visit our Responsible Gaming Page See.
Limitation of Liability
Aq33 strives to maintain the highest standards of service. However, aq33 will not be held liable in the following circumstances:
- Game losses resulting from internet disconnection or issues with the user's device.
- Delays or errors caused by third-party payment providers.
- Temporary unavailability due to unplanned server maintenance or technical disruptions.
- Losses resulting from a user's own negligence in securing their account.
Changes & Termination
Aq33 reserves the right to modify these Terms and Conditions, service features, or pricing at any time. For significant changes, users will be notified in advance via their registered email or SMS.
Users may request to close their account at any time. All pending withdrawals will be processed before the account is closed.